1. Introduction
Social Publisher ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.
2. Information We Collect
2.1 Information You Provide
We collect information you provide directly to us, including:
- Account Information: Name, email address, and other registration details
- Profile Information: Display name, profile picture, and other optional profile details
- Social Media Credentials: OAuth tokens for connecting TikTok and Instagram accounts
- Content: Videos, images, captions, and other media you upload
- Publishing Data: Titles, descriptions, and publishing preferences
2.2 Information Collected Automatically
We automatically collect certain information when you use our service:
- Usage Data: Pages visited, features used, and time spent on the service
- Device Information: Browser type, operating system, and device identifiers
- Log Data: IP address, browser type, and referring website
- Cookies: Small data files stored on your device for functionality and analytics
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Service Provision: To provide, maintain, and improve our service
- Account Management: To create and manage your user account
- Social Media Integration: To connect and manage your social media accounts
- Content Publishing: To publish your content to connected platforms
- Communication: To send you updates, security alerts, and support messages
- Analytics: To analyze usage patterns and improve our service
- Security: To detect, prevent, and address technical issues and fraudulent activity
- Legal Compliance: To comply with legal obligations and enforce our terms
4. Information Sharing
We may share your information in the following circumstances:
- Social Media Platforms: When you publish content, we transmit it to TikTok, Instagram, or other connected platforms according to your instructions
- Service Providers: With trusted third parties who assist us in operating our service (e.g., hosting, analytics, customer support)
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
We do not sell your personal information to third parties for their marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption: Data is encrypted in transit and at rest using industry-standard encryption
- Access Controls: Strict access controls and authentication for our systems
- Secure Storage: OAuth tokens and sensitive data are stored using encryption
- Regular Audits: Regular security reviews and vulnerability assessments
- Compliance: Adherence to industry security standards and best practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy:
- Account Information: Retained while your account is active
- Content: Retained until you delete it or your account is closed
- Publishing History: Retained for service functionality and legal compliance
- OAuth Tokens: Retained while your social media accounts remain connected
- Analytics Data: Retained in anonymized form for service improvement
We implement automated cleanup procedures to remove abandoned uploads and temporary data after specified time periods (24 hours for pending uploads, 7 days for failed uploads, 30 days for unused media).
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your personal information
- Restriction: Request restriction of processing of your personal information
To exercise these rights, please contact us at privacy@socialpublisher.com. We will respond to your request within 30 days of receipt.
8. Third-Party Services
Our service integrates with third-party platforms and services:
- Supabase: Database and storage services (see their privacy policy)
- TikTok: Social media platform (see their privacy policy)
- Instagram/Meta: Social media platform (see their privacy policy)
- Vercel: Hosting platform (see their privacy policy)
These third parties have their own privacy policies governing the use of your information. We encourage you to review their policies when you interact with their services.
9. Children's Privacy
Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that any international transfers comply with applicable data protection laws and include appropriate safeguards to protect your information.
11. Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes.
12. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
Email: privacy@socialpublisher.com
Address: [Your Business Address]
13. Data Protection Rights (GDPR)
If you are located in the European Economic Area (EEA), you have specific data protection rights under the General Data Protection Regulation (GDPR):
- Right to be Informed: Information about data processing activities
- Right of Access: Access to your personal data
- Right to Rectification: Correction of inaccurate data
- Right to Erasure: Deletion of your data ("right to be forgotten")
- Right to Restrict Processing: Limitation of data processing
- Right to Data Portability: Transfer of data to another service
- Right to Object: Objection to processing based on legitimate interests
For GDPR-related requests, please contact us at gdpr@socialpublisher.com.